We are searching for an energetic, friendly, and outgoing person to manage our busy small animal veterinary hospital. The hospital manager would oversee our veterinary technicians and assistants, as well as oversee or perform normal management duties relating to hiring, firing, staff discipline, scheduling, running staff meetings and handling issues that come up in day to day practice. This includes facility and equipment issues, client issues, issues related to weather, vendors, and maintenance personnel. The right candidate will be compensated with a generous hourly pay rate and performance based bonus opportunities. The schedule would include weekdays, and occasional Saturday hours. We only see appointments every other Saturday, and therefore it is not necessary for most of the staff, including the manager, to work every Saturday. Staff meetings are held monthly, and delegated tasks are assigned to specific employees who give a report regarding their department at the meeting. The hospital manager will act as the liaison between the owner and the staff, and will report directly to the owning veterinarian. This is a wonderful opportunity for the right candidate, and we are very willing to help with development and training of the person that takes this position.
This job requires a person with a flexible schedule, and reliable transportation. The perfect candidate would be able to jump in and assist the staff with lifting animals, restraining animals, subduing fractious animals and implementing techniques that help decrease fear, anxiety and stress in patients and clients. They would also have a personality with traits that allow them to easily direct the staff with verbal instructions and requests, use constructive criticism in the appropriate way, sit down with staff in regular one-on-one meetings, and handle client complaints with compassion and delicacy. They might describe themselves as someone who talks at a faster pace, makes statements as opposed to asking questions, speaks at a louder volume and leans forward in conversations while maintaining eye contact. It would also be helpful if they are the type of person who controls their emotions, and facial expressions, and maintains a more rigid posture. This is not to imply that we are looking for someone that is not also humorous, fun-loving, intelligent and charismatic! A versatile personality would be very helpful in ensuring the long-term success of the manager and owner relationship.